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See, over at Backchannel, Susan Crawford has two blistering articles that go into detail about how Comcast and other ISPs refused to solve traffic issues with Netflix and how that led to the slowdown and extortion which has led directly to the price increases at Netflix: Jammed and How to Fight Telecom Gameplaying.

The overall conclusion from these articles?

There is clear evidence of consumer and business harm, including collateral damage to businesses not affiliated with Netflix thanks to the actions of the major US ISPs.

http://www.dailykos.com/story/2014/10/31/1340405/-Proof-that-US-ISPs-deliberately-harmed-US-consumers-and-businesses